• No Refund Policy: We do not offer refunds under any circumstances.
• Exchanges Only (If Applicable):
• Items must be unused and returned in original condition with all
  packaging, labels, and tags intact.
• if return is accepted, return product will be delivered in 7 to 10 days.
• Exchange requests must be initiated within 7 days by contacting
  customer service.
• One-time free reshipping is provided after inspection of returned item.
• if replacement is accepted, replacement Products will be delivered within 7- 10 days.
• Exceptions:
• Customized products and progressive lenses are not eligible for
  exchange.

No Refunds:

• Refunds are not offered for any reason, including cancellations, incorrect
  orders, or dissatisfaction.
• This includes all products, whether standard, customized, discounted, or
  promotional.
• Damage Claims: Replacement may be issued for items damaged during
  delivery only if supported by an unboxing video provided at the time of
  delivery.

1. Buyer Responsibility

• Order Accuracy: The buyer is responsible for providing correct order
  details, including size, prescription, and frame/lens options.
• Product Understanding: Buyers must review all product descriptions and
  specifications before placing an order.

1. Limitation of Liability

• Lensora is not liable for indirect, incidental, or consequential damages
  resulting from use or misuse of our products.
• Our total liability is limited to the original purchase price of the product.

1. Contact Information
   For any queries or assistance, please contact:
   Email: contact@lensora.in
   Contact:
   Sales: 999 63 78 77 4
   Customer Care: 999 63 78 77 5